Privacy Policy

We collect personal and non-personal information to deliver and improve our services.

Personal Information

This is data that identifies you directly or indirectly, including:

• Name, email address, phone number, and account details provided during registration.
• Professional or financial details (e.g., trading experience, prop firm preferences) shared during Platform use.
• Information you voluntarily provide via contact forms, surveys, or communications.

Non-Personal Information

This is data that does not identify you, collected automatically, such as:

• Device and browser details (e.g., type, version, operating system).
• IP address and approximate geolocation (where legally permitted).
• Website usage data (e.g., pages visited, time spent, click patterns).

Cookies and Similar Technologies

We use cookies and tracking technologies to enhance your experience, collecting data on preferences and interactions. You can manage cookie settings via your browser or our cookie consent tool.

Third-Party Sources

We may receive data from third parties, including:

• Social media platforms if you engage with us there.
• Referral or advertising partners when you access our Platform via their links.

All data is handled in compliance with applicable laws.

• To Provide Services: Enable Platform functionality, match you with proprietary trading firms, and manage your account or preferences.
• To Enhance Experience: Personalise content, analyse usage trends, and improve Platform performance and usability.
• To Communicate: Respond to inquiries, send service updates (e.g., policy changes), or provide customer support.
• For Marketing: Deliver newsletters, promotions, or targeted ads (with your consent, where required).
• For Compliance: Meet legal obligations, such as data protection, tax, or fraud prevention requirements.
• To Protect the Platform: Detect and prevent fraud, unauthorised access, or security threats.

We process data only for these purposes, based on legal grounds like consent, contractual necessity, or legitimate interests. If we need to use your data for new purposes, we will notify you and seek consent where necessary.

We do not sell or rent your personal data. We may share it in the following circumstances:

• With Your Consent: We share data with third parties if you explicitly agree.
• Service Providers and Partners: We share data with trusted providers (e.g., payment processors, hosting services, analytics tools) to operate the Platform. These providers are bound by strict confidentiality agreements.
• Legal Compliance: We disclose data to comply with laws, regulations, or legal requests (e.g., court orders) or to protect our rights, property, or safety.
• Business Transfers: In a merger, acquisition, or asset sale, your data may be transferred to the acquiring entity. We will notify you as required by law.
• Aggregated/De-Identified Data: We may share non-identifiable data for research, marketing, or analytics purposes.

Under the UK GDPR and other laws, you have rights over your data:

• Access: Request a copy of your data in a portable, machine-readable format.
• Correction: Request updates to inaccurate or incomplete data.
• Deletion: Request removal of your data, subject to legal or contractual retention obligations.
• Restriction: Restrict processing in specific cases (e.g., if you dispute data accuracy).
• Objection: Object to processing for marketing or legitimate interests.
• Withdraw Consent: Revoke consent at any time, without affecting prior processing.
• Data Portability: Request transfer of your data to another provider, where feasible.
• File Complaints: Lodge a complaint with the UK Information Commissioner’s Office (ICO) at ico.org.uk or another relevant authority.

Additional Choices:

• Marketing Opt-Out: Unsubscribe from marketing emails via the "unsubscribe" link or contact us.
• Cookies: Manage cookie preferences through your browser or our cookie consent tool.

To exercise your rights, contact us at support@propfirmscompared.com. We will respond within 30 days, as required by law.

We prioritise your data’s security using:

• Encryption: SSL/TLS protocols for secure data transmission.
• Access Controls: Restricting data access to authorised personnel under strict confidentiality obligations.
• Monitoring: Regular audits and monitoring to detect and address vulnerabilities.

Your Responsibilities:

• Use strong, unique passwords and keep account credentials confidential.
• Avoid sharing sensitive data over unsecured channels (e.g., public Wi-Fi).
• Notify us immediately at support@propfirmscompared.com if you suspect a security breach.

Limitations: No system is fully secure. While we take robust measures, we cannot guarantee absolute security.

We retain and store your data responsibly:

• Retention Period: We keep data for as long as your account is active or as needed to provide services. Specific retention periods include:

• Account data: Retained until account deletion or inactivity for 2 years.
• Transaction records: Kept for 7 years to comply with UK tax and audit laws.
• Communications: Retained for 1 year unless required for legal purposes.

Data Deletion: Upon your request, we will delete or anonymise your data unless retention is required for legal, compliance, or dispute resolution purposes.

Storage Locations: Data is primarily stored in the UK but may be processed in other countries where our providers operate (e.g., EU or US). We use safeguards like encryption and secure data centers.

Your data may be transferred to countries outside the UK, including those with different data protection standards (e.g., the US). We protect your data during transfers using:

• Standard Contractual Clauses (SCCs): Legally binding agreements ensuring GDPR-compliant data protection.
• Adequacy Decisions: Transfers to countries recognised by the UK as having adequate data protection laws.
• Binding Corporate Rules: For intra-group transfers, where applicable.

By using our Platform, you consent to these transfers. Contact us for details on our transfer safeguards.

Our Platform may include links to third-party websites or services (e.g., social media, prop firm websites). These third parties have their own privacy policies, and we are not responsible for their practices. Review their policies before sharing data. Embedded content (e.g., videos, social media widgets) may also collect data per third-party policies.

Our Platform is not designed for individuals under 18. We do not knowingly collect data from children. If you are a parent or guardian and believe your child has provided data, contact us at support@propfirmscompared.com, and we will promptly delete it.

We process data based on the following legal grounds under the UK GDPR:

• Consent: For optional data collection (e.g., marketing or cookies).
• Contractual Necessity: To provide services or fulfill agreements (e.g., account setup).
• Legal Obligations: To comply with laws (e.g., tax, fraud prevention).
• Legitimate Interests: For business purposes like improving services or ensuring security, provided your rights are not overridden.
• Vital/Public Interest: In rare cases, to protect you or the public (e.g., preventing harm).

Contact us at support@propfirmscompared.com for questions about our legal bases.

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Significant changes will be communicated via:

• Email: (if you’ve provided one).
• A prominent notice on our Platform.

Updates take effect upon posting unless otherwise stated. Continued use of the Platform after changes indicates acceptance.

For questions, concerns, or to exercise your rights, contact us at:

Email: support@propfirmscompared.com

Registered Address: Prop Firms Compared, 4 Wharfe Mews, Cliffe Terrace, Wetherby, West Yorkshire, United Kingdom.

You can also contact the UK Information Commissioner’s Office at ico.org.uk or +44 303 123 1113.

We aim to respond to inquiries within 30 days.